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Privacy Policy

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Hotel Claire Higasa makes the following declaration.

We at Hotel Claire Higasa recognize the importance of information that can identify an individual (hereinafter referred to as "personal information") and strive to carefully and appropriately protect it.
Protecting personal information is a social responsibility, and we consider it an essential requirement to promote our business with our customers' trust in mind.
The personal information you provide on this website for reservations or service provision is strictly managed for the execution of operations.

1. Collection of Personal Information

We ask for your personal information in the following cases:

1. When making reservations related to our hotel's services on this website.
2. When requesting various materials.
3. When conducting surveys.
4. In other services where we request your personal information, we will clearly inform you of the purpose, content, and handling of the personal information.

2. Purpose of Using Personal Information

We use the personal information you provide only in the following cases and will not use it for any purpose other than that for which you provided the information:

1. When providing services to you on this website.
2. When providing information to registered customers via email, etc.
3. When it becomes necessary for us to contact you for some reason.
4. When we analyze to improve this website and our services and products.
5. When you have given your consent.

3. Security Measures

We will take necessary and appropriate measures (information security measures) to prevent the leakage, loss, or damage of personal information and to ensure the safe management of personal information.

4. Disclosure of Personal Information

We will appropriately manage the personal information provided by customers and will not provide or disclose it to third parties except in the following cases:
1. When the customer has given consent.
2. When provided to a contractor subject to a confidentiality obligation for system maintenance and management.
3. When requested based on laws and regulations.

5. Handling of Personal Information on Linked Websites

We are not responsible for the collection and handling of personal information on linked websites.

6. Compliance with Laws and Regulations

We will comply with laws and regulations applicable to the handling of personal information in the execution of our operations.

7. Continuous Improvement

We will comply with this Privacy Policy and strive for continuous improvement by reviewing the above efforts as necessary.

Best Rate Guarantee

We guarantee that booking through this website will offer you the best rates.